New contact home New contact form Old/Current state of contact form
Contact Jostens

One of the top areas for responsive design improvement was the Contact area of jostens.com. Seeing as up to 25% of site users were utilizing smartphones to view reciepts and email, this seemed like a logical next step.

This is set to launch in early August 2014, but because of better routing for product inquiries to sales (rather than support or customer service), I was expecting it to increase cart sizes by anywhere from 3-7% for those utilizing Contact Us vs. not.